Privacy Policy – Chatsi, Inc. (For Our Own Business Operations)
1. Introduction
Chatsi, Inc. ("Chatsi," "we," "our," or "us") provides AI chatbot and e-commerce integration services. This Privacy Policy describes how Chatsi collects, uses, and shares personal data for its own business purposes, including our marketing activities, B2B sales operations, and website interactions. It applies to data collected from prospective customers, website visitors, and other individuals with whom Chatsi interacts in its capacity as a data controller.
2. Personal Data We Collect
We may collect the following types of personal data from you:
Contact Information: Name, email address, phone number, company name, job title, and physical address.
Website Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar tracking technologies for this purpose.
Communication Data: Records of your communications with us, including emails, chat transcripts, and phone calls.
Marketing and Sales Data: Information related to your interest in our services, preferences for marketing communications, and details from our sales interactions.
Professional Information: Information available on professional networking sites or from third-party data providers that helps us understand your company and potential interest in our services.
3. How We Collect Your Personal Data
We collect personal data through various channels:
Directly from You: When you fill out forms on our website, subscribe to our newsletters, request a demo, contact our sales or support teams, or interact with us at industry events.
Automatically through Our Website: Using cookies, web beacons, and other tracking technologies as you navigate our website.
From Third Parties: We may receive information from business partners, lead generation services, and publicly available sources (e.g., professional networking sites) to enhance our marketing and sales efforts.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
To Provide Information and Services: To respond to your inquiries, provide requested demonstrations, and send you information about our services.
Marketing and Sales: To send you marketing communications about our products and services that may be of interest to you, conduct sales outreach, manage our customer relationship management (CRM) systems, and personalize your experience with our marketing materials.
Website Improvement: To analyze website usage, understand user behavior, and improve the functionality and content of our website.
Business Operations: For internal record-keeping, to manage our B2B sales pipeline, analyze sales performance, and for other legitimate business interests.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
5. How We Share Your Personal Data
We may share your personal data with:
Service Providers: Third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics, CRM management, email delivery, and marketing automation. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
Affiliates: Other companies within the Chatsi corporate family, for business and operational purposes.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Legal Requirements and Protection: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
We do not sell personal data to third parties.
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. These technologies are used to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. These technologies are used to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.
7. Data Security
We implement reasonable technical and organizational measures designed to protect the personal data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever entirely secure, so we cannot guarantee its absolute security
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data under certain circumstances.
Object to Processing: Object to the processing of your personal data for certain purposes, such as direct marketing.
Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact information below. We will respond to your request in accordance with applicable law.
10. Cross-Border Data Transfers
Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, which may include countries outside of your country of residence, such as the United States. When transferring personal data across borders, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
11. Legal Compliance
Chatsi complies with applicable data protection laws and regulations, including but not limited to:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with a new effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us at:
Chatsi, Inc.
Email: info @ chatsi . ai
Address: 104 E 6th South, ste 420, Heber City, Utah, 84032